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There are No Refunds or Exchanges if:
To initiate the return process, please call: (800) 255-9665 or email us. This will allow us to begin the return process. Shipping charges will be handled by the customer.
All shipping is free within the Continental United States!
*Please Note: All parts from APC are excluded from free shipping.
Additional charges may apply for shipmetns ouside the contiguous 48 States. Poolandwater.com delivers all orders via ground shipping using UPS, USPS, FedEx or a freight carrier dependent upon the weight and dimensions of the product.
The product will be shipped from various distribution points across the country based on the most expeditious process. You will receivfe an estimated time of delivery at the check out process. All of our ground shipments will arrive in 4 - 6 Business days.
The dates listed on our product pages are estimated dates and do not take into account backordered product and seasonal delays. You will be notified by our customer service representatives if we are unable to make same day or next day deliveries.